Privacy

Whilst exploring the services offered through this website and websites owned by other members of IPS Groupage Services, please be alert for and review any specialised privacy statements and terms of use applicable to products or websites, or portions thereof, as they may differ depending on group, company, product or service. Please be aware that other online retailers, partners, third party internet sites, and third-party services accessible through this website have separate privacy and data collection policies and practices which are independent of and may differ from IPS Groupage Services’ policies and practices. IPS Groupage Services is not responsible or liable for these independent policies and practices. It is your responsibility to review them and decide whether such policies and practices satisfactorily protect your rights.

Who we are

Our website address is: https://www.ips-group.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Phone Calls

We may record inbound and outbound telephone calls for quality assurance and training purposes.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Cookies are pieces of information which are stored directly on the computer you are using. We may place cookies or similar files on your computer when you visit our website. They are used for:

Collecting information – cookies help us collect data about you and how you use our services – for example, we’re interested in which internet browser you used to visit our website, how long you visited and which pages you looked at. We monitor the information gathered to understand how we can improve the design and functionality of our website to better serve you in future. Cookies and similar files do not capture unencrypted personal information.

We may record inbound and outbound telephone calls for quality assurance and training purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We may disclose your personal information to potential acquirers of IPS Groupage Services, or of any part of our business, as part of a due diligence process. Where we make such disclosures, we will do so subject to strict confidentiality agreements. Where there is a transfer of our business, or any part of it, to a third party, we may transfer your personal information to that third party to allow them to continue to provide services to you.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Under the Data Protection Acts 1988 and 2003 you have the right of access to personal information we hold about you on our records on payment of a nominal fee (currently €6.35). You are also entitled to have your personal data corrected if inaccurate or erased if we do not have a legitimate reason for retaining your data.

For further information, please write to the Compliance Manager, IPS Groupage Services, Dublin

How we may use your data

IPS Groupage Services may use your personal information, and may disclose it to other members of its corporate group and partners, agents and credit intermediaries, for the following purposes:

  • When you are completing an application for credit, we, our partners and affiliates, may contact you by phone (including business phone), SMS or email in relation to that application or any subsequent credit agreement
  • When you apply for one of our products or while you are a customer of IPS Groupage Services, we will use automated tools to review the personal information you provide to evaluate whether there are other products that we offer suitable to your needs. We will contact you in relation to these offers if you have given us consent to market other products to you.
  • to administer the services or products that we supply to you
  • depending on your marketing preferences, for direct marketing purposes so that we may inform you of our products or services, but only so long as you have given your consent to do so (where appropriate).  You can update your preferences anytime in the Settings menu of your online banking account.
  • to carry out searches (for anti-money laundering, credit history and legal purposes) and to disclose information to credit reference agencies for assessing applications for credit and credit related services and for on-going credit review
  • to establish and confirm how you operate your account(s) with IPS Groupage Services and to ensure compliance with any applicable terms and conditions
  • to review your financial position with IPS Groupage Services
  • to provide your personal information to debt collection agencies who act on behalf of IPS Groupage Services
  • to provide your personal information to third party processors and contractors who provide services to IPS Groupage Services, such as IT systems providers and professional services firms
  • to prevent and detect fraud, or other unlawful activity and to trace those responsible
  • to carry out statistical analysis and market research or to instruct a third party to perform this on our behalf any other lawful purpose

Where IPS Groupage Services discloses personal information to third parties it ensures that it has an appropriate contract in place that protects your personal information and complies with its obligations under the Data Protection Acts 1988 and 2003.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

IPS Groupage Services welcomes your question and comments about privacy. Please write to the Compliance Manager, IPS Groupage Services, Dublin.

We may change this privacy statement and data protection notice from time to time. When such a change is made, we will post a revised version on this website. Changes will be effective when they are posted. It is your responsibility to review this privacy statement and data protection notice from time to time to be aware of any such change. Your continued use of the service will indicate your agreement to any such change.  This privacy statement and data protection notice was last updated in March 2018.

Customer Privacy

IPS Groupage Services is committed to providing its customers with the finest products backed by consistently top-quality service and takes its obligations under applicable data protection law very seriously. This privacy policy explains how IPS Groupage Services will handle your personal information in order that you can decide whether to provide that information to us. IPS Groupage Services includes our affiliates, successors and/or assignees. IPS Groupage Services uses established and exacting security standards to protect customer information from unauthorised access

IPS Groupage Services verifies the identity of its customers using personal passwords or other information before assisting them.

IPS Groupage Services also uses vigilant protection measures to protect its customers’ accounts from fraudulent use Personal Information.

The personal information that IPS Groupage Services collects about you may include the following:

We also use vigilant protection measures to protect our customers’ accounts from fraudulent use.

Name

Address

Email address

Phone number

Bank account details

Debit card details

Transaction details

Anti-money laundering documentation

Call recordings

Credit history details

Income and expenditure

The personal information requested from you is necessary to allow IPS Groupage Services to properly and appropriately provide or administer its products and services. An absence of sufficient information in this regard may give rise to IPS Groupage Services being unable to provide such products or services to you in the appropriate manner.

Your personal information may be stored by IPS Groupage Services on a computerised database and/or in any other secure manner. Any personal information which you provide to us when you apply for a product or hold an account with us will be used in accordance with the terms and conditions of the agreement which you have entered into with us and in accordance with the Data